Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our services.
Jian Cha Tea Co., Ltd. ("we," "our," or "us") operates the Jian Cha Tea Unity Suite platform and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our franchise management platform, website, and mobile applications.
We are committed to protecting your privacy and ensuring the security of your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Thailand's Personal Data Protection Act (PDPA).
Personal Information
- • Name, email address, phone number
- • Business information (company name, position, business address)
- • Financial information for franchise applications
- • Identity verification documents
- • Profile photos and business documentation
Technical Information
- • IP address, browser type, device information
- • Usage data and analytics (pages visited, time spent, clicks)
- • Cookies and similar tracking technologies
- • Location data (with your consent)
- • System logs and performance metrics
Business Information
- • Franchise application details
- • Sales data and inventory information
- • Customer feedback and reviews
- • Training records and certifications
- • Communication records (support tickets, messages)
Service Provision
- • Process franchise applications
- • Manage user accounts and authentication
- • Provide customer support
- • Deliver training and resources
Business Operations
- • Analytics and performance monitoring
- • Marketing and communications
- • Legal compliance and fraud prevention
- • Platform improvement and development
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
Service Providers
Third-party vendors who provide services such as payment processing, email delivery, cloud hosting, and analytics (with appropriate data processing agreements).
Business Partners
Franchise partners and suppliers as necessary for business operations and service delivery.
Legal Requirements
When required by law, legal process, or to protect our rights, property, or safety.
We implement appropriate technical and organizational security measures to protect your personal information:
Encryption
Data encrypted in transit and at rest using industry-standard protocols
Access Controls
Multi-factor authentication and role-based access restrictions
Monitoring
Continuous security monitoring and incident response procedures
Under applicable data protection laws, you have the following rights regarding your personal information:
Access
Request copies of your personal data
Rectification
Request correction of inaccurate information
Erasure
Request deletion of your personal data
Portability
Receive your data in a portable format
Restriction
Request limitation of data processing
Objection
Object to certain types of processing
We use cookies and similar technologies to enhance your experience and analyze platform usage:
Essential Cookies
Required for platform functionality
Analytics Cookies
Help us improve platform performance
Functional Cookies
Remember your preferences
If you have questions about this Privacy Policy or want to exercise your data protection rights, please contact us:
privacy@jianchatea.com
Phone
(+66) 081-546-9346
Address
Jian Cha Tea Co., Ltd.
Bangkok, Thailand
Data Protection Officer: For GDPR-related inquiries, you can contact our Data Protection Officer at dpo@jianchatea.com
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Changes are effective immediately upon posting.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications constitutes your acknowledgment of the modified Privacy Policy.